North Bay GIG: Is Training the Right Performance Solution?

  • 24 Sep 2013
  • 5:30 PM - 7:30 PM
  • Sonoma County Volunteer Center 153 Stony Circle #100, Santa Rosa CA Classroom A
  • 22


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Have you ever had the feeling that the training program you created or delivered really didn’t address the problem? Historically, industry data trends indicate that, on average, only about 12% of workplace performance issues can be attributed to a lack of skill and knowledge. If this is true, than why is it often assumed that a new course or workshop will automatically provide the cure? Learn how workplace learning professionals use Human Performance Technology (HPT) to analyze work force performance to ensure it is tied to business goals and determine which performance gives the greatest payback on the investments.

HPT uses systematic processes to determine root causes for performance gaps and then identifies and recommends solutions for closing those gaps. The process begins by looking at an organization’s outcomes (or products and processes) which are based on its missions and business goals. It focuses on identifying the desired outcomes, then identifying the correct actions to produce the right products with the biggest possible payback to your organization. Come join us and learn how using HPT processes can help you solve human performance problems.

NOTE: Performance Improvement is one of the ten “Areas of Expertise” in the newly updated ASTD Competency Model which is the presentation topic for the October 2 ASTD Golden Gate Chapter monthly meeting in San Francisco. See the ASTDGG web site for more information.

Joellen Mitchell, CPLP, is an Instructional Systems Specialist with the U.S. Coast Guard, a leading industry advocate of HPT for over 10 years. She has won numerous Awards for Excellence from the International Society for Performance Improvement (ISPI) and ASTD for her analysis of workplace performance problems and performance improvement solutions. She is a pioneer member of ASTD’s credentialing program, Certified Professional in Learning and Performance, and has over 20 years of HPT experience.

Marie Kotowski
currently designs and develops e-learning for the U.S. Coast Guard. She has analyzed workplace needs for Boeing, Adobe, Expedia, and the University of Washington Health Services, and created training for many well-known Pacific Northwest firms. She has a Master’s degree in HumanCentered Design & Engineering from the University of Washington and 20 years of experience.

5:30 – 6:00 Check-in, socializing, and snacks
6:00 - 7:00 Networking rotations. We’ll have a 10-minute reflection time at the end.
7:00 - 7:30 planning next event, unstructured networking, and clean-up

Space is limited to the first 30 people who register.

Light snacks and beverages will be available.

Guests: Guests are welcome, but please register them so we will know how many to plan for.

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