MONTHLY PROGRAM: Trim Fat and Boost Performance with Damn Good Job Aids

  • 08 Sep 2016
  • 6:00 PM - 8:30 PM
  • Alliant International University, 1 Beach St., San Francisco, CA 94133
  • 14


  • Current Golden Gate Chapter AND National Members
  • East Bay / Sacramento Chapter Members
  • SBODN-South Bay Organizational Development Network
    NSA – National Speakers Association
    BAODN – Bay Area Organizational Development Network
    BAHREC – Bay Area Human Resources Executive Council
    ICF – International Coaching Federation

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"Inside every fat course is a thin job-aid crying to get out."  ―Joe Harless, Workforce Performance Improvement Thought Leader

“The volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely and reliably.”
--Atul Gawande, Surgeon, author of Checklist

Learning and performance professionals have an overwhelmingly large bag of tricks these days. And as a result, in many cases, we've become Jacks and Jills of many trades and masters of none (or at least few). This session helps talent development professionals relax, return to some basics, and re-consider the value of one of the most useful tools in our collective performance-improvement bag...the job-aid. For the experienced professional, s/he will receive reinforcement and reminders of what it takes to build a great job-aid; newcomers will walk away with time-tested ideas for simplifying the overwhelming task of producing great performance support tools.

After 20 years of helping business leaders and training departments find new and better ways to create programs that help their workforces perform better (i.e., faster, safer, more effectively), learning-industry veterans, Russ Powell and Joe Halpin, have come to realize that Mr. Harless had coined something true and brilliant in that phrase: one of the most valuable (and yet under-rated) tools we can provide for our customers and work-teams is the damn good job-aid. 

It's no secret that billions of dollars are wasted every year on training and talent development initiatives. We've been designing and creating training and performance improvement programs for over 20 years. In that time, we've come to realize that the single most valuable tool at the heart of great performance improvement initiatives is the well-crafted job-aid. And we learning and performance improvement professionals are not as good as we think we are at designing and creating these (and other) performance support tools.

Learning Objectives

  1. Recognize an exemplary job-aid. (Save time, money, resources)
  2. Know when to use a job-aid in place of or as a component of a training course or talent development initiative. (Reduce resource load/s)
  3. Design and create an exemplary job-aid. (Increase confidence in tool effectiveness)


Russ Powell is a learning industry veteran who helps mid-sized and large businesses create effective and affordable talent development programs and other performance improvement initiatives (e.g., training, simulations, process documentation, job aids, instructional videos, eLearning, etc.) that help bring their employees to the next level. He a gold Excellence in Learning Award from Brandon Hall Research. Russ holds degrees in behavioral science from Georgia State University and Loyola University.

Joe Halpin is a performance technologist with more than 20 years’ experience. He was a contributing architect of the award winning Sherpa Learning platform. Other areas of expertise include sales, communications, HR, and assessing learning strategies. Joe holds a Masters in Instructional Technology from San Francisco State and a Bachelor of Science in Corporate Communications from Ithaca College. He is a co-founder of the Peregrine Performance Group.

Russ and Joe are founders of the Peregrine Performance Group. There clients include: Hilton, Philips, Google, Merck, CHP, Wells Fargo, GoDaddy, Xerox, AT&T, Genentech.

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